In the past, we received ready-made risk analysis, a sort of “copy-paste” form that was provided to us by the client or hired advisor. Gradually, our hands-on experience indicated that critical information infrastructures involve risks that needed our close attention. Technological progress provides a wide range of options, and the choice between them is affected by intelligent and accurate analysis of the risk factors and the unique characteristics of a specific site.

In each project we develop unique knowledge. We perform risk analysis, and study each facility in detail based on international standards (ICAO, TSA ISPS, ISO27001 for Cybersecurity). These thorough surveys take into consideration threat analysis, vulnerabilities and gap analysis which lead to risk assessment. All this is achieved by mapping the near and distant surroundings, and interviewing all security staff from the guard through HR up to stakeholders. We document everything, leaving nothing to chance. This widespread and detailed effort is the foundation for an operational security plan. Today we know that this is a critical database which must be available to users of the system, and upon which we develop the methodology which will operate the security system, the SOP (Standard Operating Procedures).

Normally, manufacturers and integrators like ourselves would focus on selling the hardware. The software (i.e. the security management system) is intended to integrate all hardware and software components into one system. This is a process of applying engineering experience and knowhow in order to reduce costs and maintain performance. Buying equipment from a sole manufacturer can reduce the technological risk of combining products from different manufactures, however, it also “averages” the total performance of the system. In today’s global market there are many niche manufacturers that have unique products with exceptional solutions. Such products might not have been integrated into a system where all components are from a single source. Being an integrator focusing on the end-user, Glosec scans the market looking precisely for these unique products that can “spice up” a solution and generate a competitive result, a special value proposition.

Based on our vast experience, Glosec’s engineering team now approach each project “Bottom Up” (from the peripheral equipment, sensor, etc.), to the Command & Control, and also “Top Down”. This will enable us to maintain excellent performance across the system, and to verify that all components work as a one unified system and generate a Best of Breed Solution.

Protocols and procedures translate the desired behavior of the organization’s personnel into formal and practical guidelines for day-to-day management.

Security protocols should be built upon structured hierarchy to enable flexibility in the case of an event where constant evolution and communication are mission critical. The organizational security policy should consist of high-level directions, and specific policies provide more detailed guidance on how to put these principles into practice; they influence the way decision making aligns with the principles.

Ongoing training and courses are the cornerstone of every human resource participating in security. In order to carry out their respective tasks, all personnel must practice and drill so when an actual security event occurs they can automatically react to the challenge and perform as expected.

We have developed particular syllabuses for each function in the security arena. These courses begin from the guard and climb up to directors and stakeholders who lead the security policy in the organization

Last but not least, the most obvious yet sometimes the most overlooked part of the entire equation is proper maintenance. Security & safety systems are only as good as their continued maintenance. Glosec offers Corrective Maintenance based on agreed SLA (Service Level Agreement) which could be 24/7 for sensitive sites or NBD (Next Business Day) for less critical systems, as well as Preventive Maintenance to verify that all system elements are working properly.

Maintenance is extremely relevant in areas where installers might not stay around to support and maintain the system. Glosec sells and guarantees first class systems, as well as a promise to be here for long time, to continue to support our products, upgrades and future installations.